Providing Feedback
Feedback can be provided directly after each response. Click the thumbs up / down button to rate the response on a scale of 1–10 and add additional detail below.
- If a response was amazing, we want to know exactly how it helped you and why.
- If a response was subpar, we want to know too — with a clear understanding of why it did not meet the mark.
You can also flag issues in the SM Research Agent Slack help channel for triage.
Areas we would love feedback on
This is a non‑exhaustive list of metrics that help us improve the agent.
| Metric | Definition |
|---|---|
| Accuracy | Are the facts, numerical values, citations, and biological claims correct when compared with authoritative sources? |
| Completeness | Does the answer cover all major aspects you would reasonably expect (e.g. pathways + cell types + methods), without obvious gaps? |
| Clarity | Is the wording easy to follow — no ambiguous jargon, no convoluted sentences? |
| Conciseness | Does the response avoid unnecessary detail, repetition, or filler while still conveying the essentials? |
| Relevance | How well does the content stay on‑topic with the user’s explicit question and experiment context? |
| Structure | Is information organized logically (e.g. bullet lists, headings, ordered steps)? |
| Tone | Is the voice professional, collaborative, and appropriate for peer‑level scientific discussion (neither too casual nor too formal)? |
| Usefulness | Will the answer directly help you — e.g. design an experiment, interpret data, or save search time? |
| Hallucination | Degree to which the response invents facts, citations, or statements not supported by sources or common biological knowledge. |
| Formatting | Technical presentation: code blocks render, figures load, citations link, and symbols (µM, ΔG) display correctly. |
| Latency | Is the time to receive responses for a specific query impacting how often you will use the agent? |
Viewing previous chats
To access your chat history from a previous conversation, click the magnifying glass icon on the left‑hand side to open your previous chats.